Privacy Policy

1. Introduction

Gestel Solutions Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, candidates, website visitors, and business partners.

 

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with:

* Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and
* Québec’s Act respecting the protection of personal information in the private sector (Law 25).

 

This policy applies to our website at [website URL] and all recruitment, talent management, and related services we provide.

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2. Personal Information We Collect

“Personal information” means any information that identifies or could identify an individual.

 

Depending on your interaction with us, we may collect:

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Website visitors

• Name

• Email address

• Phone number

• IP address

• Browser/device information

• Cookies and analytics data

• Messages submitted through forms

 

Candidates and job applicants

• Resume/CV

• Employment history

• Education

• Professional qualifications

• References

• Interview notes

• Compensation expectations

• Background check information (where legally permitted)

• Any information you voluntarily provide

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Clients and business contacts

• Business contact information

• Billing information

• Contractual information

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We do not knowingly collect unnecessary or unrelated personal information.

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3. How We Collect Information

We collect information:

• Directly from you (forms, emails, applications, interviews)

• Through our website and cookies

• From recruitment platforms or job boards

• From references you provide

• From publicly available professional sources (e.g., LinkedIn)

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4. How We Use Your Information

We use personal information only for legitimate business purposes, including:

• Responding to inquiries

• Providing recruitment and talent management services

• Evaluating and matching candidates with employment opportunities

• Communicating with candidates and clients

• Managing contracts and payments

• Improving our website and services

• Marketing communications (with consent)

• Meeting legal and regulatory obligations

• Ensuring system security and fraud prevention

 

We limit collection and use to what is necessary for these purposes.

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5. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law.

 

You may withdraw your consent at any time by contacting us. Withdrawal may limit our ability to provide certain services (for example, continuing to consider you for employment opportunities).

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6. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Enable website functionality

• Analyze usage and performance

• Improve user experience

• Support marketing activities

 

You may disable cookies through your browser settings; however, some features may not work properly.

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7. Disclosure of Personal Information

We do not sell personal information. We may share personal information with:

• Clients and hiring organizations (for candidate evaluation)

• Service providers (hosting, applicant tracking systems, email services, analytics providers)

• Professional advisors

• Legal or regulatory authorities where required

 

All third parties are required to protect personal information and use it only for authorized purposes.

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8. Cross-Border Transfers

Some of our service providers may store or process personal information outside Québec or Canada.

Before transferring information outside Québec, we assess privacy risks and implement appropriate safeguards, as required by Law 25. Your information may be subject to the laws of those jurisdictions.

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9. Retention and Destruction

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal requirements. For example:

• Candidate resumes may be retained for future opportunities unless you request deletion

• Contractual and financial records are retained as required by law

 

When no longer required, information is securely destroyed or anonymized.

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10. Security Measures

We implement reasonable administrative, technical, and physical safeguards, including:

• Secure servers and encryption

• Access controls

• Confidentiality agreements

• Limited access on a need-to-know basis

 

Despite these measures, no method of transmission or storage is completely secure.

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11. Your Privacy Rights (Québec and Canada)

Subject to applicable law, you may:

• Access your personal information

• Request corrections

• Withdraw consent

• Request deletion or anonymization

• Request data portability (where applicable)

• Ask questions about how your information is used

• File a complaint with the Commission d’accès à l’information du Québec

 

To exercise your rights, contact us using the details below.

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12. Automated Decision-Making

If we use automated tools (such as applicant tracking or screening systems) to assist in evaluating candidates, such tools support decision-making but do not replace human review. You may request information about how such tools affect decisions concerning you.

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13. Privacy Officer

In accordance with Law 25, we have designated a person responsible for the protection of personal information.

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Privacy Officer
Francois Lapierre, President
Gestel Solutions Inc.
francois.lapierre@gestel.co
514-585-3527
 

14. Data Incidents

If a confidentiality incident presents a risk of serious harm, we will notify affected individuals and applicable authorities as required by law.

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15. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

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16. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised date.

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17. Contact Us

For any privacy-related questions or requests:

Gestel Solutions Inc.
privacy@gestel.co
514-585-3527